APM Solutions: Terms & Conditions

Please take a moment to review our below Terms and Conditions:

Definitions and Interpretation

  • In these Terms and Conditions unless the context requires:

Business Day means a day on which banking institutions generally are open in Brisbane, Queensland but excluding Saturdays, Sundays and public holidays in Brisbane, Queensland.

Intellectual Property means

  • all intellectual property and other proprietary rights (including without limitation all copyright and trade mark rights) however arising and wherever existing, whether registered or unregistered, relating to APM; and
  • any rights to registration of such rights created in both Australia and elsewhere.

Product/s means products provided by APM, including but not limited to smoke alarms and general pest and termite barriers.

Product Supplier means the supplier engaged by APM to supply the request Products.

Quote means a quote provided to you by APM upon request.

Service/s means any services provided by APM, including but not limited to bond cleaning, building and pest inspections, carpet cleaning, smoke alarms, general pest and terminate barriers.

Service Provider means the external service provider engaged by APM to perform the Services requested.

Site means the APM website being

  • References to “we”, “us” or “our” are references to APM and its subsidiaries, associates, and officers unless otherwise stated.


  • APM owns and operates the Site.
  • The Site is a property maintenance services website where you can browse, select and request Products and Services.
  • Your access to the Site is conditional upon your acceptance and compliance with these Terms and Conditions. Your use of, and access to the Site constitutes your agreement to these Terms and Conditions.
  • To access, browse and place Quote requests on the Site, you must be over 18 years of age. If you are under 18 years old, you must first obtain consent from your parent or guardian before accessing the Site.
  • If whole or part of any clause in these Terms and Conditions is illegal, unenforceable or void, the remainder of the Terms and Conditions have full force and effect and enforceability.

Products and Services

  • Information and descriptions

Any information, advice, recommendation, specification, description, drawing, illustration or dimension provided by APM in relation to any Products or Services is given in good faith and is believed by APM to be reliable and appropriate. Any information supplied by APM in relation to any Products or Services is an approximation only.

Prices and other charges

  • All references on the Site or in the Quote to $ and dollars are to Australian currency.
  • All pricing includes Goods and Services Tax unless otherwise indicated.

Placing a request for Products or Services

  • To request any of the Products or Services you must submit a Quote on the Site.
  • Once we have received your Quote request we will then place an enquiry with an applicable Service Provider (where relevant) or Products Supplier. Following this, we will then provide you with a Quote for the Products or Services.
  • To enable us to process your request, we may require additional details from you or require you to confirm your details.
  • Relationship with Service Providers and Product Suppliers
    • You acknowledge and agree that–
      • all Services will be provided by Service Providers and Product Suppliers engaged by APM on your behalf;
      • your correspondence with the Service Provider, including the agreement to provide and the provision and receipt of the Products or Services, and any other terms and conditions, representations or warranties associated with such dealings are solely between yourself and the Service Provider or Product Supplier; and
      • APM–
        • is a neutral facilitator only and is not directly involved, or a party in any arrangement or agreement which you may decide to enter into with a Service Provider or Product Supplier;
        • cannot and does not confirm the identity, background, ability, credit-worthiness or competence of the Service Provider; and
        • is not liable for any loss or damage of any kind incurred as the result of any such arrangement or as a result of the presence of the Service Provider as part of, or in connection with the Service.

Your obligations

  • You warrant that:
    • all information provided by you to us is complete, accurate and up to date;
    • the person receiving the Services at the specified delivery address is authorised by you to do so;
    • you will comply with all relevant laws in relation to your use of the Site;
    • you will notify us if you are or become aware that there has been unauthorised use of the Site; and
    • you will advise us of any changes to your information provided to us.
  • You agree that you will not:
    • use the Site for any activities that will infringe any third party’s rights, or breach any laws, regulations or other industry standards;
    • use the Site in a way that interferes with other users or customers use of the Site;
    • make fraudulent requests or enquiries through the Site;
    • impersonate another person or use their details without their permission when using the Site;
    • transmit, or post any obscene, defamatory, indecent, or pornographic material on the Site;
    • hinder the operation of the Site;
    • knowingly transmit viruses, worms, defects, trojan horses, or similar disabling or malicious code to the Site;
    • use any spider, robot, site search and retrieval application or other mechanism to retriever or index any portion of the site;
    • modify any part of the Site; or
    • attempt any of the above acts or engage another person to do any of the above acts.

External links

  • The Site may contain links to third party websites not operated by APM or related to APM.
  • You acknowledge and agree that:
    • these links do not indicate (expressly or impliedly), that we endorse the external site or its products or services; and
    • you access those sites solely at your own risk.
  • APM has no control over these sites and will not accept any responsibility or liability for any loss or damage suffered by you arising from or cause by any linked site.

Viruses, faults and defects

  • You acknowledge and agree that–
    • APM does not claim that any information or files contained on the Site are free from viruses or other defects and faults;
    • APM has no responsibility or liability to you or any other person for any loss or damage (direct, indirect, consequential or economic), regardless of cause, negligence or otherwise, which may be the result of any such information; and
    • you are responsible for scanning any information and files contained on the Site for viruses.
  • You are responsible for scanning any information on the Site for viruses.
  • If APM is found to be liable this will be limited to the cost of supplying the information again.

Advertising Content

  • We may display advertising, sponsored or commercial content (collectively Advertising Content) on the Site, and you herby agree that APM may place such Advertising Content on the Site. The mode, manner and extent of the Advertising Content may change from time to time without specific notice provided to you.
  • Some Advertising Content displayed on the Site may be based on information collected from tracking technologies. These technologies are used to find tune the Advertising Content to products and services that better suit your needs.


Intellectual Property

  • You acknowledge and agree that:
    • the copyright in the Site including but not limited to the software design, text, graphics, layout and material (the Material) on the Site are owned or licensed by us; and
    • you must not change, copy, adapt, store in a retrieval system, reproduce, upload, post, transmit, sell, distribute in any way or communicate to the public the Material without prior written consent.
  • You acknowledge and agree that:
    • you must not assert any right to or over our Intellectual Property in any manner;
    • take or appropriate any Intellectual Property as your own;
    • take any action which would or might invalidate, challenge, oppose or otherwise put into dispute our title to the Intellectual Property;
    • you must not use any of our Intellectual Property without our prior written consent;
    • you must not use any of the other Intellectual Property for third parties listed on our Site without obtaining the relevant third party owner’s written consent; or
    • cause, permit or assist any other person directly or indirectly to do any of the above acts.


There may be instances where content the Site contains errors (including typographical), inaccuracies, or omissions that may relate to Product and Service descriptions, pricing and availability.  To the full extent permitted by law, APM reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice to you.


  • If you have a complaint, please contact us at
  • We will use our best endeavours to respond to your complaint within 14 Business Days.

Changes to Terms and Conditions

APM reserves the right to, at any time:

  • amend, update, change or remove any part of the Site;
  • suspend or restrict your access to the Site if you are in material breach of these terms; and
  • stop or suspend operation of the Site.


APM is bound by the Privacy Act 1988 (Cth). See our Privacy Policy for more information on how and why personal information is collected, held and disclosed.

Warranty and Liability

  • APM does not warrant that the Products and Services will be suitable for any particular purpose.
  • In consideration for being given access to the Site, you release and forever discharge APM, its employees, servants and agents from all and any liability to you of any nature whatsoever in respect of any losses, damages (whether indirect, direct, consequential or otherwise), liabilities, claims or expenses whatsoever arising directly or indirectly from use by you or any other person of the APM Site, Services, Products, or any of the links provided on the Site or reliance by you or any person upon information contained or downloaded from this Site.
  • All implied warranties are excluded to the full extent permitted by law.
  • APM’s liability and that of its employees, servants or agents for any breach of any warranty or condition implied by law or other, and which cannot be excluded is limited to the extent possible, at APM’s option to:
    • the supply of the relevant Products and Services again;
    • repair of any Products; or
    • payment of the cost of having the Products or Services supplied again or repaired.


If any provision of these Terms and Conditions is deemed invalid, void or for any reason unenforceable, that provision shall be deemed severable from the other provisions of these Terms and Conditions and shall not affect the enforceability of any other provision of these Terms and Conditions.

Governing Law

These Terms and Conditions will be governed, read and construed in all respects with the laws of the State of Queensland, Australia.

Entire Agreement

  • These Terms and Conditions constitute the entire agreement of the parties and supersedes all prior understandings, negotiation, agreements, written or oral, express or implied.
  • No waiver or breach of any term of these Terms and Conditions shall constitute a precedent or a waiver of any succeeding or other breach of the same.

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Lindy Holmesfield Northgate

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